You give the go-ahead
We agree which channels to test, such as your website form, email, WhatsApp and social messages.
ENQUIRY LEAK AUDIT
See what happens when customers ask.
We test how quickly and how well your business answers enquiries, the way a customer would, and show you exactly where people slip away.
HOW IT WORKS
We ask, we time it, you see the gaps.
We ask like a customer
A few short, realistic enquiries at different times of day, including evenings and weekends. No fake bookings.
Every reply is timed and scored
How long it took, whether it answered the question, and whether it moved the customer towards booking.
You get the leaks and the fix
A short report showing where enquiries go unanswered or go cold, and what would fix each one.
WHAT YOU GET
A clear picture of every enquiry.
- Reply times for each channel, including evenings and weekends
- A score for how well each reply answered the question
- A list of where enquiries are being lost
- Practical fixes, from a better reply template to the WhatsApp AI Assistant
The audit only tests your own business, and only once you've agreed what we'll test.
THE NUMBERS
What is it costing you now?
NEXT STEP
Find out where enquiries slip away.
On a short call we'll agree which channels to test and when. You'll know what we're doing before we send a single message.
Book a call